A centralized command center with role-based views (admin, staff, driver, customer). Admins see real-time KPIs like order volume, revenue, and staff productivity, while customers track their order status visually (e.g., "Washing → Ironing → Ready for Delivery").
Efficiently manage customer orders from drop-off to delivery. Create tickets in seconds, tag garments with barcodes or QR codes, and keep track of each item’s progress with customizable statuses such as Received, In Progress, Ready, or Delivered. Includes options for express services, pickups, and scheduled returns.
Build lasting customer relationships with detailed profiles that include contact info, preferences, and order history. Offer loyalty points, personalized discounts, and store credits. Automated SMS or WhatsApp alerts notify customers when orders are ready or delivered, improving communication and satisfaction
Generate accurate invoices and receipts tailored to your business. Accept multiple payment types including cash, card, and mobile wallets. Configure regional tax settings such as VAT or GST, and monitor financial performance with daily billing summaries and shift-wise reports
Assign roles such as Admin, Cashier, or Delivery Staff with specific access rights. Monitor employee productivity through user-wise activity logs. Features include shift tracking, login history, and performance analytics to help manage staff more effectively
Access CleanMate from anywhere, anytime. Whether on desktop, tablet, or mobile, your data is always up to date thanks to secure cloud syncing. No need to worry about backups—your business is protected 24/7 with real-time data protection